Printer paper jams are fairly common in offices. May it be from a popular brand or not, you are bound to experience paper jams in the long run. As such, reliable printers like the HP P1102w experience errors and malfunctions especially if it is used for heavy workload – say a couple of hundred pages a day. If you are facing external jams, then you’re in luck because that is easy to deal with. Otherwise, that’s a whole new level of frustration; more so if you do not know what to do exactly. This troubleshooting guide aims to help you locate and successfully clear an internal paper jam.
How to Clear Internal Paper Jam? Foremost, turn off the printer and locate the jam. Do note that issues could occur in more than one location. So be sure to check all possibilities before proceeding to the next steps. Here the most common spots that a jam can occur:
- Input tray
- Internal areas
- Output bin
After completely powering off the printer and locating the jam, follow the process below.
- Remove the paper stacked in your input tray.
- Open the front panel to reveal the HP 85A toner cartridge.
- Remove the print cartridge.
- Using your dominant hand, grab the visible part of the jammed debris and carefully pull it out from your HP P1102w LaserJet printer. Use your other hand to secure the printer. Should the stuck object break, you can use a paperclip to gently pry it out. Compressed air can also be used to forcefully remove clogged debris without risking damage.
- Reinstall the print cartridge and then close the print cartridge door.
- Power on the printer. And do a test print.
Tips to Consider
When removing jammed debris, gently pull the object straight away from the HP P1102w LaserJet printer. Angling the pull can break the debris and cause more internal jams which can potentially damage the printer. I highly recommend using your fingers to remove stuck debris. Do not use anything that has a sharp tip like tweezers or needle-nose pliers as you could break something inside and that will not be covered by your warranty.
You should have no paper jams by now after doing the things discussed above. I do recommend doing regular maintenance maybe every after a refill of HP 85a toner cartridge or a change of new consumable. If the problem still persists, give us an update on the comments below and we’ll help you figure things out. Like always, hit that like button and share it if you think this will help a friend or two.