12 comments

  • Frustrated Constantly

    Makes no sense why the printer continues to go offline, then after doing the same steps over and over, it MIGHT decide to come back. Right now it is not and I need a printout.
    Does anyone have a solution for this other than sending the printer back.

  • mike

    I’m sending it back and never touch Brother again. If a printyer is unable to work on WIFI in 20234 without complicated troubleshooting, then they should just change their budsiness. Maybe they should open a restaurant or something

  • James Casswell

    Agree with Mike’s comment nothing happens when I click on print offline.

  • Bernice Hopkins

    My Brother MFC-J475DW Printer is offline from my HP. I have followed the directions and my printer remains offline. What else can I do to get the Printer back on line?

  • Randy Finch

    A follow-up to my post yesterday. This morning, my Brother HL-2270DW printer was showing as being offline in Word on my Windows 10 computer. My wife got on her iMac and tried printing and it worked fine without having to do anything special. I then tried printing from Word to the offline printer. An error message popped up saying the printer was offline, then a few seconds later began printing anyway. Now, the printer is showing up in Word as being Ready. Very odd.


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